Mavic has initiated a voluntary recall and replacement program for its R-SYSfront wheels(photo). The wheel's carbon tubular spokes may break under certain circumstances, posing a fall hazard. Mavic has received no reports of incidents with broken wheels.
If you own a Mavic R-SYS front wheel, immediately stop using it and return it to the place of purchase (us), or contact Mavic to arrange for shipping and free replacement.
IDENTIFYING THE RECALLED WHEEL This recall affects all Mavic R-SYS front wheels (R-SYS, R-SYS Test, R-SYS Premium), whether purchased separately or as part of a complete bicycle.
WHAT TO DO NEXT If your wheel is part of this recall, please stop using it immediately and bring it to us for a free replacement. Mavic will provide a free Aksium wheelset that you can keep after your upgraded R-SYS wheel is returned to you. The new R-SYS wheels will begin to ship after March 31st, 2009.
If you are unable to visit us or if you have any more questions, please contact Mavic at 800-664.9228.