Get in Touch With Us
If you have a question about our sweepstakes casino reviews, spotted something that needs updating, or simply want to share feedback, this is the right place. Below you will find how to reach us, what kinds of messages we handle, and what to expect once you do.
How to Reach the Team
Email is the most reliable way to get a response. Every message sent to [email protected] is read by a real person — we do not use automated replies in place of a genuine answer. To help us get back to you quickly, a brief description of your query at the start of your message makes a real difference.
We aim to respond within two working days. During particularly busy periods it may take a little longer, but we follow up on every message we receive.
What You Can Write to Us About
There is no narrow topic list here. Some of the most common reasons readers get in touch include:
- Questions about our reviews — If anything about how we assess and rank sweepstakes casinos is unclear, or you want more detail on a specific platform's redemption process, coin structure or eligibility rules, just ask.
- Corrections and accuracy flags — Sweepstakes casino terms, eligible states and platform offers change frequently. If you notice information that looks out of date or inaccurate, please flag it. We take accuracy seriously and investigate every report.
- Suggestions for coverage — Want us to look at a platform we have not yet reviewed, or cover a topic that would help you make a better decision? Reader input shapes a lot of what we publish.
- Editorial and partnership enquiries — If you represent a sweepstakes or social casino platform and would like to explore how we work with operators, please introduce yourself and outline what you have in mind. We will explain our editorial process and commercial disclosure standards.
- Responsible play concerns — If you or someone you know is finding it difficult to manage time or spending on social casino platforms, mention this in your message and we will point you toward appropriate support resources.
- Technical issues on the site — Broken links, display problems or anything else that makes the site harder to use — let us know and we will look into it.
What We Cover — and What We Do Not
Social Casino reviews and compares sweepstakes and social casino platforms available to players in the US. Our content covers the dual-currency model these platforms use, welcome offers, daily rewards, game libraries, and — the focus of this site — redemption speed for Sweepstakes Coins prizes.
We are not a platform operator. We cannot access your account on any of the sites we review, process or escalate redemption requests on your behalf, or intervene in disputes between a player and an operator. For account-specific issues, the platform's own support team is the right first contact.
We also cannot provide legal or tax advice. If you have questions about your obligations when redeeming prizes — including whether a redemption is taxable under federal or state rules — we recommend consulting official IRS guidance or a qualified tax professional.
A Word on How We Work
Our rankings are based on independent research and editorial judgment. Commercial relationships with operators may exist — we may earn a commission when a reader signs up through one of our links — but those relationships do not determine ranking position or editorial assessment. Our reviews include genuine limitations alongside strengths for every platform we cover, including those ranked highest.
If you believe a review misrepresents a platform, or that our editorial process has been compromised in any way, please write to us. We will investigate and respond.
After You Send Your Message
Here is what happens once your email arrives:
- A member of the team reads your message — no bots, no automated triage.
- If your query needs checking against platform terms or state eligibility rules, we do that before replying.
- You receive a personal response, usually within two working days.
- If your message flags an inaccuracy we confirm, the relevant page is updated and you are notified.
Helping Us Help You
The more context you include, the faster and more useful our reply will be. If you are asking about a specific platform, naming it and describing the issue saves a round of back-and-forth. If you are reporting a factual error, telling us the page URL and the specific claim you believe is wrong lets us check it directly.
We appreciate every message. Readers who flag errors and suggest improvements are a genuine part of how this site stays accurate and useful.